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FAQS

Where are you located?

I placed an order. Why hasn’t my card been charged?

What, specifically, are your ecological representations?

What is the post-consumer content of your jewelry?

Does your white gold contain nickel?

Why do you use Rhodium on your white gold products?

How does recycled gold differ from ‘new’ gold?

More FAQs

Contact Us        (Haven’t heard back? Please read this…)

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• Product Information
• Placing an Order
• Custom Jewelry

877-330-4605 x812
(++713-454-7466 Int’l)

• Status of Orders Already Placed
• Changes to Orders
• Exchange, Resize & Return

877-330-4605 x825
(++713-454-7466 Int’l)

• myKarat Inquiries
• Media Inquiries
• Customer Service - Next Level
• Business Matters

877-330-4605 x801
(++713-454-7466 Int’l)

Note: Although email contact is preferred, we are generally available by phone weekdays from 9-5 Central. We do our best to respond to email marked "Urgent" which is received outside those hours.  Everyone listed above is an owner, and is committed to making your greenKarat experience a positive one.

webmaster@greenkarat.com - for website operation technical problems and comments